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Position Title: Business Management Support Subject Matter Expert (SME) Intermediate (DHS)

 

Job Number: 18-011

Location: Washington DC

 

Mandatory: Secret Clearance

 

Job Description: This position provides DHS business management support and advanced master scheduling for planning, scheduling, coordinating, and monitoring of OCIO business management projects throughout the complete lifecycle and provides performance management and financial management support services.

Duties include:

  • Integrating  project schedules and dependencies for OCIO business management projects

  • Manage business management schedule requirements detailing the project tasks necessary to ensure successful project implementation, deployment and execution

 

  • Perform service level analysis and survey oversight through assisting with establishing and integrating business management, scheduling and performance processes to enhance quality of services, customer satisfaction, continuous improvement and primary ITIL function areas

 

  • Review and draft Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Quality Assurance Surveillance Plans (QASPs

 

  • Implementing and assisting in streamlining the Portfolio Review processes. Assist performing research and analysis to develop, edit, correct, and process business management documents in compliance with the customer, Program Office and Contracting Officers requirements

 

  • Implementing  business management and performance management solutions and best practices managing, monitoring and reporting business management projects and performance develop and maintain a weekly Business Management Status Reports tracking PRs, deliverables, costs, action items, milestones and performance metrics

 

Requirements:

  • BA/BS - Degree

  • Minimum 4 years’ in experience in Business Management